Whether you’re vegan or not, it’s easy to fall in love with Independent Fox’s range of sleek cruelty-free footwear. Inspired by effortlessly chic Parisian style, their classic designs can be paired with just about anything, making them the perfect wardrobe staple. The Paris-based label’s motto ‘treasure your choices’ supports the philosophy that every purchase is a choice, and the more people become aware of the true cost of fashion, the more people can strive to make purchases they are proud of.
The Customer has a period of 14 days from the reception of the goods to exercise his right of withdrawal without having to give a reason or pay a penalty. After notification of their decision to exercise their right of withdrawal, the Customer has another 14 days to return the product(s).
The Customer is required to check the condition of the packaging as well as the items before accepting the Delivery. It is the Customer’s responsibility to issue any reservations and claims they deem necessary or even to refuse the package when the package is clearly damaged upon Delivery.
Complaints should be sent by email to [email protected] and in copy to [email protected], within three business days following the delivery. Failure to file a complaint within the aforementioned period, extinguishes any action against the carrier in accordance with the Article L 133-3 of the Commercial Code.
The Customer must ensure that the items delivered to them correspond to the order. In case of nonconformity of the articles to the specifications and qualities mentioned during the order, the Customer must inform Independent Fox by sending an e-mail to [email protected] and in copy to [email protected], and return the Goods to the address:
1174 Budapest Strázsahegyi dűlő 7
These items must be returned properly protected in their original packaging (a carefully opened package will not be considered damaged packaging) and in a resalable condition (undamaged, unused, unwashed and unsoiled by the Customer). Any returns that do not comply with the above mentioned conditions shall be rejected and Independent Fox will be released from any liability. Once the return is verified and approved, Independent Fox will exchange and ship the Item(s) as soon as possible.