The name True Boxers is a subtle nod to the ground-breaking documentary ‘The True Cost’ which revealed the unsustainable practices of the fashion industry today. True Boxers believes that great boxer shorts and social responsibility can co-exist and works exclusively with European supply and manufacturing partners who share a commitment to fair production and sustainability.
|Country||Cost||Free From||Delivery Time|
AUT & GER: 2-3 days
EU: 3-5 days
Rest of the World: 10-20 days
We want you to love your TRUE BOXERS product. If you are not completely satisfied, we will issue a full credit on returns processed within 14 days. However, exluded areproducts which have been provided with initials, because the product has been specially embroidered for you. We cannot accept returns or issue refunds for underwear that has been tried on.
The fine print
All returned garments must be unworn, unwashed, undamaged and in their original packaging. We are unable to accept returns on underwear that is worn.
To process a return:
Step 1 – Email us at [email protected] with your order number and reason for return.
Step 2 – Return items in the original TRUE BOXERS packaging to:
Launch Base OG
Step 3 – We will refund your money to the payment method you have used during checkout or send you new products. We do not cover the shipment costs for your returns, but will cover the costs for shipping new products to you.
Upon receipt and inspection of your returned merchandise in our warehouse, we will issue a credit or exchange within approximately 48 hours. Please allow for 10 business days to see returns reflected on your credit card statement. If you have any questions, feel free to email us at [email protected]
|80-89 cm||90-94 cm||95-98 cm||99-110 cm|
How do I measure my waist?
Use a tape measure around your waist at about the level you generally wear your underwear. Please make sure to measure directly on your skin and not on top of your pants. If you enjoy a comfortable rather than a slimmer fit, simply place one finger between waist and tape to measure your perfect size. All our sizing runs true to size and is measured by waist size for the most accurate, flattering fit.
What shall I do, if I am between two sizes?
If you have a rather athletic body and enjoy a slimmer fit, choose the smaller size. If you prefer a looser fit, go with the larger size. As our garments are made with the finest cotton, there is some minor natural shrinkage that occurs during washing.