Teller offers a contemporary collection inspired by the traditional handy work and embroidery of Rajasthan, India. They work directly with a group of women based in the small village of Bikhamkor, who create the handmade, limited edition collections. Teller is founded on the belief that the makers of our clothing should be given rightful recognition and appreciation, and to that end, each piece can be traced back to the woman who made it.
|Rest of the World||£15||£250|
Please allow up to three business days (not including weekends or holidays) for us to process your order unless stated otherwise. Processing time is required so that we can review your order information and prepare it for shipping. Kindly note that dispatch times may increase during high demand periods.
All returns must be authorised by us before sending merchandise back. Simply send email request to [email protected] within 14 days of the order’s delivery date. Include in the subject the name of the item you want to return and the number of your order. Please leave a detailed description of the item you would like to return and the reason (even if the reason is – I realised I did not want the product). Indicate the return quantity and dimensions of return package. If your response is sent to us before the maximum time allowed to return an item you will not be held accountable for any delays in the return process.
When returning items you are strongly recommended to obtain proof of posting or the relevant couriers airway bills and documentation. We cannot accept responsibility for parcels lost in transit and you are advised to arrange your own insurance. We will only refund or provide an exchange for the costs of postage / transport where the item returned is faulty. Merchandise marked sale cannot be returned but this doesn’t include the customer using a checkout discount code.
The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Teller Clothing.
Original shipping fees are not refundable. A refund will be issued back to the original method of payment for the merchandise returned. We require up to 5 business days of receiving the merchandise at the Teller studio. Financial institutions may require additional days to process the refund before the funds are returned to the account.
Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EC). It is the customer’s responsibility to retain copies of all tracking information and to ensure that the returned goods arrive at Teller Clothing within the above stated timeframe. Please note that Teller Clothing does not accept liability for returned goods.